Terms of Use Agreement
Heleo SMC Pty Ltd trading as Shand Mediation and Consulting provides this Website for general information only. While Shand Mediation and Consulting endeavours to ensure that the information on this Website is accurate, we make no representations or warranties, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information.
The information contained on this Website does not constitute legal or other advice and does not create a solicitor-client relationship. You should not take, or refrain from taking, any action based on anything that you see or read on this website.
Shand Mediation and Consulting accepts no responsibility for any loss or damage that may result from accessing or reliance on content on the Website and disclaim, to the fullest extent permitted by applicable law, any and all liability with respect to acts or omissions made by clients or readers on the basis of content on the Website.
Any information sent to us via this Website or by email may not be secure. Electronic communications may be subject to interception, delay, corruption, or unauthorised alteration. Shand Mediation and Consulting does not accept responsibility for any such issues.
Shand Mediation and Consulting does not warrant that this Website, or any files available for download via a link on this Website, are free from viruses, malware, or other harmful components. You are responsible for implementing sufficient procedures and virus checks (including the use of anti-virus software and other security measures) to satisfy your requirements for the accuracy and safety of data input and output, and for maintaining a means external to this Website for the reconstruction of any lost data.
This Terms of Use Agreement (the “Terms of Use” or “Agreement”) describes the terms and conditions applicable to your access and use of the Website. You accept this Agreement by using the Website or accessing any content available through the Website (collectively, the “Content”). Shand Mediation and Consulting may revise this Agreement at any time by posting the revised Terms of Use on the Website, and you agree that your use of the Website after such changes will constitute your acceptance of such changes. Changes to this Agreement will not be applied retroactively.
Terms & Conditions
1. Changes
Shand Mediation and Consulting may make changes to the Website and the Content and/or the services described on the Website at any time.
2. Proprietary Rights
The Website and the Content are the sole and exclusive property of Shand Mediation and Consulting and/or its licensors. You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purpose, any portion of the Website or the Content other than as expressly authorized by Shand Mediation and Consulting in writing. You hereby acknowledge and agree that, as between Shand Mediation and Consulting and you, all right, title, and interest in and to the Website and the Content shall be owned exclusively by Shand Mediation and Consulting. Use of the Website or the Content in any way not expressly permitted by this Agreement is prohibited.
3. Permitted Uses
So long as you agree and comply with the terms of this Agreement, and unless this Agreement is otherwise terminated by Shand Mediation and Consulting, Shand Mediation and Consulting invites you to view and/or print a single copy of the Website and the Content. You agree that you will not remove or modify any acknowledgements, credits or legal notices contained on the Website or in the Content. Special terms may apply to some services offered on the Website and may be posted in connection with the applicable service, feature or activity. Any such terms are in addition to this Agreement and, in the event of a conflict, any such terms shall prevail.
4. Additional Restrictions
You agree not to access the Website by any means other than through a standard web browser on a computer or mobile device. You further agree that you will not damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of it.
5. About The Information On This Site
The Content available on the Website is intended to be a general information resource and is provided solely on an “AS IS” and “AS AVAILABLE” basis. You are encouraged to confirm the information contained herein. You should not construe Shand Mediation and Consulting’s publication of the Website as a warranty or guarantee of the quality or availability of any services.
6. Links To Other Sites
The Website may contain links to websites operated by other parties. Shand Mediation and Consulting provides these links to other websites as a convenience, and use of these sites is at your own risk. The linked sites are not under the control of Shand Mediation and Consulting, and Shand Mediation and Consulting is not responsible for the content available on the other sites. Such links do not imply Shand Mediation and Consulting’s endorsement of information or material on any other site and Shand Mediation and Consulting disclaims all liability with regard to your access to and use of such linked Websites.
7. Links to shandmediation.com.au
You must not link to Shand Mediation and Consulting’s Website without a written agreement between you and Shand Mediation and Consulting authorising you to do so.
8. Trademarks
Unauthorised use of any Shand Mediation and Consulting trademark, service mark or brand logo are prohibited, and may be a violation of applicable trademark laws and/ or copyright laws.
9. Disclaimers and Limitation of Liability
a. THE WEBSITE AND ALL CONTENT ON THE WEBSITE ARE PROVIDED TO YOU ON AN “AS IS” “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT*. SHAND MEDIATION AND CONSULTING MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH THE WEBSITE. YOU ARE RESPONSIBLE FOR VERIFYING ANY INFORMATION BEFORE RELYING ON IT. USE OF THE WEBSITE AND THE CONTENT AVAILABLE ON THE WEBSITE IS AT YOUR SOLE RISK.
b. SHAND MEDIATION AND CONSULTING MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU MAY OBTAIN FROM THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL CODE.
c. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INCLUDING UNDER THE COMPETITION AND CONSUMER ACT 2010 AND APPLICABLE QUEENSLAND LEGISLATION, SHAND MEDIATION AND CONSULTING DISCLAIMS ALL LIABILITY, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND FURTHER DISCLAIMS ALL LOSSES, INCLUDING WITHOUT LIMITATION INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO OR USE OF THE WEBSITE, THE CONTENT, OR THE GOODS OFFERED OR SOLD THROUGH THE WEBSITE, EVEN IF SHAND MEDIATION AND CONSULTING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
10 Indemnity
You agree to indemnify, defend and hold Shand Mediation and Consulting, its subsidiaries, and affiliates, and their respective officers, agents, members, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable solicitors’ fees, due to or arising out of your use of the Website and/or breach of this Agreement.
11. Copyright
Copyright © 2026 Shand Mediation and Consulting. All rights reserved. The Website is protected by copyright laws. Except for your use as authorised above, you may not modify, reproduce or distribute the content, design or layout of the Website, or individual sections of the content, design or layout of the Website, without Shand Mediation and Consulting’s express prior written permission.
12. Miscellaneous.
a. If any provision of this Agreement is held to be illegal, invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force.
b. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
c. Shand Mediation and Consulting’s failure to act with respect to any failure by you or others to comply with these Terms of Use does not waive Shand Mediation and Consulting’s right to act with respect to subsequent or similar failures.
d. These Terms of Use set forth the entire understanding and agreement between you and Shand Mediation and Consulting with respect to the subject matter herein.
e. Any cause of action or claim you may have with respect to this Agreement or the Website must be commenced within six (6) months after the claim or cause of action arises or such claim or cause of action shall be barred.
f. You may not assign or transfer your rights or obligations under this Agreement without the prior written consent of Shand Mediation and Consulting, and any assignment or transfer in violation of this provision shall be null and void.
g. Shand Mediation and Consulting reserves the right to seek all remedies available at law and in equity for violations of this Agreement and/or the rules and regulations set forth on the Website, including without limitation the right to block access from a particular internet address.
*Nothing in this disclaimer excludes, restricts or modifies any consumer guarantee, right or remedy conferred on you by law (including under the Australian Consumer Law) that cannot lawfully be excluded, restricted or modified.