Caitlin brings 18 years of experience in commercial litigation and dispute resolution, working with clients through complex disputes, negotiations and court proceedings. That background gives her a practical understanding of how disputes develop, the commercial and personal considerations that can influence them, and the challenges parties face when trying to reach resolution. Against that background, Caitlin established her mediation practice and is building her knowledge and experience as a mediator. She is transparent about that transition. What she brings to the mediation room is substantial experience working with complex disputes, careful preparation, sound commercial judgment and an understanding of the realities of litigation and negotiation. She helps parties have constructive conversations, clarify issues, understand different perspectives, and explore practical options for resolution.

Shand Mediation and Consulting works with businesses, individuals, lawyers and other professional advisers involved in commercial and civil disputes. Caitlin can be engaged directly by the parties or through their legal representatives.

Yes. Caitlin is a Queensland Law Society (QLS) accredited mediator under the Australian Mediator and Dispute Resolution Accreditation Standards (AMDRAS).